Hakon Coilovers are covered by a 24 Month/20,000km limited warranty.

Warranty is only valid to the original purchaser and is non-transferable. Warranty begins from the original purchase date. Must provide proof of purchase from an Authorised Hakon Dealer to qualify for warranty claim.

This warranty covers the physical performance of the following: Mounts, Shock Bodies, Seals, Shafts, Fluids, and leaking shocks. This warranty is limited to New Zealand.

Hakon only upholds the warranty of its products to the original retail purchaser against defects in workmanship and material.

This warranty can be void due to ANY of the following:

• Products were not professionally installed.
• Products show signs of improper installation, abuse, or damage due to collision or neglect.
• Products have been modified or altered from their original design and intention.
• Products that show corrosion, accelerated wear, or damage due to absent or improper preventative steps.
• Products being used for an application in which they were not designed or advertised.
• Products were not purchased from an Authorized Hakon dealer.

If a product has been found (at Hakon’s discretion) to have failed, the sole item or items will be replaced at no charge (subject to shipping charges) to the customer under warranty.

If Hakon can determine the failure without reasonable doubt, through detailed communication with the original purchaser via email, phone call, video recording, audio recording, or photo then no product will need to be returned.

If Hakon deems the product to be sent in for inspection to properly determine failure, the customer must do so to fulfill the warranty claim. Shipping will at that time be covered by Hakon via a return label. Upon conclusion of inspection by Hakon, if the part or parts are found to have failed or show fatigue not pertaining to the above-mentioned bullet points, failed parts will be replaced and shipping will be covered under warranty. If no failure is found, or failure is caused by the above-mentioned bullet points, the customer will be responsible for shipping charges to, and from Hakon as well as replacement part costs.

Some Hakon products are eligible for a 5 Year / 40,000Km Warranty for manufacturing defects under the following conditions additional to all aforementioned conditions.

• Products were professionally installed
• Purchased from an Authorised Hakon Dealer
• Installation and use is not detrimental to life of product
• Spring rates are within guidance from Hakon
• Warranty registration form completed in full within 30 days of purchase

Hakon Control arms are covered by Lifetime Warranty for manufacturing defects and 5 Year / 40,000km Warranty on bearing wear.

Warranty is only valid to the original purchaser and is non-transferable. Warranty begins from the original purchase date. Must provide proof of purchase from an Authorised Hakon Dealer to qualify for warranty claim.

This warranty is limited to New Zealand.

Hakon only upholds the warranty of its products to the original retail purchaser against defects in workmanship and material.

This warranty can be void due to ANY of the following:

• Products were not professionally installed.
• Products show signs of improper installation, abuse, or damage due to collision or neglect.
• Products have been modified or altered from their original design and intention.
• Products that show corrosion, accelerated wear, or damage due to absent or improper preventative steps.
• Products being used for an application in which they were not designed or advertised.
• Products were not purchased from an Authorized Hakon dealer.

If a product has been found (at Hakon’s discretion) to have failed, the sole item or items will be replaced at no charge (subject to shipping charges) to the customer under warranty.

If Hakon can determine the failure without reasonable doubt, through detailed communication with the original purchaser via email, phone call, video recording, audio recording, or photo then no product will need to be returned.

If Hakon deems the product to be sent in for inspection to properly determine failure, the customer must do so to fulfill the warranty claim. Shipping will at that time be covered by Hakon via a return label. Upon conclusion of inspection by Hakon, if the part or parts are found to have failed or show fatigue not pertaining to the above-mentioned bullet points, failed parts will be replaced and shipping will be covered under warranty. If no failure is found, or failure is caused by the above-mentioned bullet points, the customer will be responsible for shipping charges to, and from Hakon as well as replacement part costs.

• Cancellations are no charge for standard kits.
• Custom orders are subject to a 25% cancellation fee.
• Cancellations become returns if the order has shipped. See below for the return policy

Hakon stands behind the quality, fit, and finish of its products. If for any reason there is a concern with fitment or a suspected defect with the product you MUST contact Hakon immediately before any attempt at installation or modification. If any item is damaged, modified, or shows neglect during installation it will not be eligible for return.

Claims for missing or damaged goods must be made within 7 days after receipt.

ALL Returns must be authorized by Hakon. Any unauthorized return will be denied and returned to the sender at the customer's expense.

Hakon has a 30-day returns policy on all Coilover kits.

• Hakon must be contacted for approval of the return, Return Authorization form must be provided before, and included with any return shipment.
• All items must be brand new and in original packaging to be eligible for return.
• Upon receipt of an authorized return, any components Hakon finds that show signs of installation, damage, tampering, or missing will be subtracted at retail value from the total refund at Hakon’s discretion.
• Returns are subject to a 10% restocking fee, Custom orders are eligible for return but will be subject to a 25% restocking fee
• All returns must have a Return Authorization form included in the package, which will be provided by Hakon.
• Shipping charges are the responsibility of the customer. A return label will be supplied for all returns, and shipping charges will be subtracted from the total refund.